System is very responsive and mobile alerts are sent in real time. If the alarm goes off, you will get a mobile alert from the app with information about the actual sensor tripped; this app alert will be followed a few seconds later by a phone call from a representative checking on your well being. They will ask you for your “safe word” and if you cannot give the correct one they will dispatch a police officer. I also noticed if you cancel quickly enough with the app then they will not call you; I once cancelled after a few seconds through the app and the phone call came in, but before it could be answered it was already disconnected - which was great, no need to explain myself.
Just as heads-up, customer support from Ring was top-notch. After a week of use, I had an issue with a sensor that wasn’t communicating properly. Fortunately it didn’t trip the alarm (I say fortunate as I wouldn’t want to local police to show up for faulty sensor). A late night call to the Ring customer service, which appears to be U.S. based, helped to resolve the issue. The rep was professional and patient. All told, I’m glad I chose Ring.
But let’s go over what it can do today, first. The very affordable ($199) starter kit includes a wireless base station, a keypad for arming and disarming the system, one door/window sensor, one passive infrared motion sensor, and a Z-Wave range extender. You can monitor the system yourself, but at the price Ring is charging for professional monitoring—just $10 per month ($100 per year if paid annually) with no long-term contract—it would be foolish not to sign up for it. That goes double for people who already have other Ring devices, because it includes video storage in the cloud for an unlimited number of Ring cameras.
Although this looks intriguing, my experience with Ring products is that they work about 75% of the time on our two cameras. And the problems are definitely with Ring, not our network - as sometimes our iPhone / iPad won't connect, but an Android device right next to it on the same network will connect just fine to the video. Occasionally it is the other way around, but sometimes nothing will connect to the Ring camera even though my home network is up and working fine. That's annoying for video alerts... but for a home alarm, I don't think I would trust them based on my experience with our Ring cameras.
Ring Stick Up Cam Battery and Stick Up Cam Wired feature motion detection, 1080p full HD resolution, night vision, two-way talk, a siren, and a wide viewing angle – all for $179.99 each. Stick Up Cam Wired is powered by Power over Ethernet (PoE) or through a micro-USB power supply, which gives users a reliable connection to the internet as well as consistent power. For indoor use, Ring Stick Up Cams bring the Ring of Security inside so users are notified of any suspicious motion within the home. For those looking for additional outdoor security, neighbors can place the Stick Up Cams around the outside of the home to monitor activity on their property and help prevent a crime from taking place.
The Spotlight Cam performed well in our tests. Daytime video was highly detailed with rich colors, while black-and-white night video showed good contrast and appeared sharp out to around 25 feet. The motion sensor always generated a push alert and followed my schedule without issue. Recorded video was just as sharp as the live feed, and two-way audio communications were distortion-free. The internal siren was certainly loud enough to scare away any would-be intruders, and the spotlight did a great job of lighting up an otherwise dark area in my backyard.
The Ring Video Doorbell 2 and Ring Stick Up Cam provide easy and effective ways to set up a pretty strong security perimeter around the outside of your home, but it could be made considerably stronger with the addition of the now-Amazon-owned company’s Spotlight Cam. This outdoor camera/porch-light hybrid, illuminates the area and records video when its motion sensor is tripped.
This is probably the best part about this alarm, that there is no need for a desktop PC to reach any advanced features and that you can configure it from anywhere. From arming the alarm from work (if you forgot to arm it before leaving), to disarming remotely if needed. App is extremely user friendly and very intuitive, so this is probably the best part. Very well organized and all Ring devices can be controlled from within the same app.
There is a problem with the Alexa skill if it requires the user to say “(whispers) Alexa, show me the front door” when someone is at the front door. As is, without Alexa – people already try to hide, turn the lights off, etc. – lol. “ALEXA!!! SHOW ME WHO IS AT THE FRONT DOOR. OH THAT PERSON I DO NOT WANT TO OPEN IT, I DO NOT LIKE THAT PERSON THEY ARE NOT HOLDING PIZZA! SO I WILL NOT OPEN IT. I HOPE THEY DID NOT HEAR ME.”
As is the case with the Nest Secure system, the Ring Alarm does not support IFTTT applets or react to Amazon Alexa or Google Assistant voice commands. A Ring spokesperson has confirmed that support for voice commands and many other third-party devices is in the pipeline, and will include support for the soon-to-be-released new Ring Stick Up Cam, as well interoperability with other Ring devices.
My wife and I plan to hire a nurse at night for our new baby, but due to the many stories we’ve heard, we want to set up a camera (indoor of course) to surveil her and check up on her at any given time. (we will let her know she’s on camera – it will not be a secret at all.) I read your article but I still want your advice because I’m unsure. Which camera do you suggest for me? The main qualities I need is:
While having a couple of power/connection options already provides flexibility, there is even more flexibility thanks to accessories (sold separately). The first accessory is a Secure Mount that locks your device into place. Replacing the magnetic base, it helps prevent device theft. The second is the Stake Mount: Stick the mount into the ground or a potted plant to give Flex a hidden camera effect. Third is the Twist Mount, which can bend and wrap around an object so that you can hang it virtually anywhere. Canary suggests using it to place Flex on fixtures, railings, or even branches.
The Nest Secure and Ring Alarm each clearly have their advantages. The Nest comes out ahead in certain factors, most notably its Works with Nest program that provides easy integration with the broader smart home. But the price point of the Ring system is far more attractive, particularly for those who are just starting to build their smart home. If your priority is smart home integration, Nest may be the better option. But if a more affordable base price — and more components included in that base price — is what you’re after, you can’t beat the Ring.
As you set up each piece, you're able to give it a name (like Front Door, Office Window, Main Hallway, etc), and then a location of where it is in your home, as well. Within the app, the devices are grouped by type, and the names that you give each piece is displayed to help you know what is what. While setting up the keypad you'll be asked to create a PIN number that you'll use to engage and disengage. If you have additional family members, once you share the new equipment with them in the app, you can set PIN numbers for them as well.
2) many users have not come up to speed on the functionality fo this system. thats not their fault.its really easy to set up quickly and with basic functioning, But the more you fool around/experimenter/learn about the system the more functionality it has. Ring really needs to come out with a comprehensive instruction manual and/or video-once you understand take keypad you will grasp it actually has more functionality and is easier to use than most legacy hard wired systems people are replacing.
Ring does include a practice mode with its professional monitoring, and by default for the first seven days after activating your account authorities will not be contacted if the alarm is triggered. This gives you time to learn how your system works without burdening authorities with false alarms. If you wish to exit practice mode before the seven-day period is up, you can do that, but Ring will warn you in the app about the importance of making sure everything is working properly before you do that.
Two days later we had the Ring alarm and a Ring doorbell in hand. The whole setup took less than 20 minutes (including the doorbell). Plug in the parts, stick sensors to doors, use the app to walk through configuring them, and you're done. A few minutes later I had the professional monitoring set up. I spent a few minutes familiarizing myself with the features, adjusting alarm volume, adding user codes, etc. It was all just so seamless.
Third, Nest Guard has a voice. Of course, it’s no Google Home, but it will provide useful information. For example, when you arm your system, there is an arm delay which allows you to exit your home without setting off the alarm. Instead of an annoying beep that continues until the system arms, Nest Guard uses a friendly voice to tell you how much time you have left.
When it comes to integrating your home alarms with the rest of your smart home, both Nest and Ring offer the option to purchase extenders. It may take a bit of time to figure out if you need one, since the size, layout, and materials in your home can all make a difference in creating dead zones on your property. Nest’s extender will set you back $70, while Ring’s is just $25.
For larger spaces like your garage door or back patio, it might benefit you to invest in an additional motion detector. These devices can be configured to detect movement up to 30 feet, sending alerts to your phone whenever something enters the monitored area. As long as you mount the detector on a wall or corner of a room above seven feet, it shouldn’t be triggered by movement from small pets or pests, though that has still been known to happen.
We've begun having an ongoing problem with car break-ins in our neighborhood. I wanted to get a security cam to monitor our driveway. I looked into standard cctv and more advanced poe/hd cams with a dedicated computer and HDD, but hesitated due to the complicated nature of the installs. Not that I can't do that, but I really wanted a simpler option. Enter the Ring Floodlight Cam. I purchased one to install in place of the motion floodlight over our driveway. I am pleased.