Wow……this is a ton of info. Thank you. I was about to purchase the Blink XT 3 camera system but now I will not based on yours and many reviews. I was stuck on Ring but reading your Arlo review got me thinking….I want wireless, yet compatible for front door area, carport and outdoor bar (all covered with roof). My neighbor has both ring doorbell, and outdoor nest cameras but he says wifi for nest is “iffy”. What is your recommendation for a 3 camera (outdoor/wireless) system for full coverage (not just snippets of video), and reasonably priced service for watching clips if needed. Live feed I assume is available for all; even if cloud service is not purchased? More peace of mind for my family’s safety etc. but love to watch live feed (on phone app) when not home. I have been wanting cameras for 2 years and now with so much available product, it’s getting harder to decide. Thank you for your time.
The keypad has 12 backlit buttons on the left-hand side and three in a circle on the right. You create a four-digit PIN during setup, which you’ll tap into the keypad when you arm and disarm the system (you can also do this from the Ring app, which is available for Android and iOS devices. It’s the same app used for Ring’s video doorbell and security cameras, although there’s currently little integration between the cameras and the security system.)
This has to be some of the worst customer service I have ever experienced. The web site is very slick, and the pre-sales information is very well prepared. The product does not work, and my Wi-Fi extender (that I bought just for this purpose) didn’t even get a usable signal from 15 feet away with no obstructions. So, after long chats (and waiting a LONG time to get someone on chat in the first place), I convinced them after several conversations to give me a refund… which never came. Three weeks after they received the product back, there was no refund. I went on chat to find out why, and TWO HOURS of chatting later (after their chat system kicked me out for inactivity while THEY looked up my information), they say a refund was issued, but refused to provide any email documentation stating such. This is absolutely unacceptable. I wish I had come to this site to look at these reviews before I wasted time and money on a product that doesn’t work, and which is supported by an incompetent support staff. RUN AWAY from this company! They pretty much stole $500 from me!
The Spotlight Cam employs the common method of using bounding boxes over the camera image to define detection zones, but you can use the box handles to twist it into any kind of geometric shape, not just squares. That allows you to work around outdoor areas where you don’t have as much control over the environment as you do inside your home. There’s also a scheduling option to disable motion alerts during certain times of day.
I’ve enjoyed reading your summaries for over a year. I initially had my mind set on Abode after removing iSmartAlarm and SimpliSafe (previous generation) from consideration. I had an Abode package all set and nearly pulled the trigger on a purchase. However, after coming across Ring and reading your review multiple times, I ultimately went with Ring. What won me over was the package being offered by Costco that has six door/window sensors. When I priced out what Abode would cost to have comparable coverage, Ring clearly won out. I don’t need any integrations or automation, thus I don’t feel I’m losing out on those aspects by selecting Ring over Abode.
Although this looks intriguing, my experience with Ring products is that they work about 75% of the time on our two cameras. And the problems are definitely with Ring, not our network - as sometimes our iPhone / iPad won't connect, but an Android device right next to it on the same network will connect just fine to the video. Occasionally it is the other way around, but sometimes nothing will connect to the Ring camera even though my home network is up and working fine. That's annoying for video alerts... but for a home alarm, I don't think I would trust them based on my experience with our Ring cameras.
abode uses the abode app. If an event occurs, you will receive a notification on your phone. From the app, you can decide how to respond to events. You can review video footage, notify the police, the monitoring center, or even your family. You can also view sensor history and manage your rules. For example, you can create a “coming home” rule that turns on the lights and unlocks the door. And of course, you can use the app to arm and disarm the system.
As is the case with the Nest Secure system, the Ring Alarm does not support IFTTT applets or react to Amazon Alexa or Google Assistant voice commands. A Ring spokesperson has confirmed that support for voice commands and many other third-party devices is in the pipeline, and will include support for the soon-to-be-released new Ring Stick Up Cam, as well interoperability with other Ring devices.
My final issue with Canary Flex has less to do with the device itself and more to do with the company behind the camera. Over the years, Canary has made a lot of changes to their cameras, and the changes don’t always benefit the customer. For example, they promised free two-way audio, but then started charging for it, and for a long time they provided free cloud storage, now they offer what they call “digestible Video Previews.” Changes such as these are concerning.
With Password Protected Sharing, you can share access to your video stream with up to ten people who have both the link and the password. Public Sharing is self-explanatory; it’s access to your live stream without a password. Both Public and Password Sharing allow others to view a live stream of your video, but they cannot view your video history, receive alerts, control cameras, or your other connected devices.
I want good coverage of two exterior doors and below a deck, but after seeing that Y1 cameras (not mentioned here) sell their data to third parties and can even share clips of customer video, and with the security concerns that go along with baby monitors being viewed on the web from weak passwords, I’ve realized that my main priority is preventing anyone other than my family from being able to view my footage. It looks like my only option is the Argus since it does not include cloud storage, but I’m wondering if use of the Argus mobile app also means that the company’s employees can view our footage. We’re not doing anything illegal, heh, but I really value privacy. Do you know of any cameras that can only be viewed by the customer?
After I finished installing this device I found myself having issues with it for the first 3 days where sensors will go offline for no reason almost every day; suddenly after day 4 maybe, all of the issues disappeared and the system was now working like a well-oiled machine. I reached out to Ring support team and they informed me that there was an automatic update that the brain device was going to perform on its own and that would solve all of the issues I was experiencing. They were indeed 100% correct, after just a few days the system was doing exactly what it was supposed to be doing all along. No issues, no dropped devices, a happy customer here now. If you end up choosing this system and experience issues during the first 3-4 days, please wait a few days for your system to automatically update itself to the latest software and you’ll see the issues magically go away.
This one is for anyone who lives in a medium to large size house. The Ring Chime Pro boosts the Wi-Fi signal from your router so that even your most remote Ring devices are supported. This also amplifies any notifications they send. Most users have found that this significantly improves the strength of their doorbells, which makes sense as the front door is often far away from your living room or office. Possibly the simplest item to install on this list, simply plug the Ring Chime Pro into a wall outlet and you’re good to go.
After shipping later than expected, is the Ring Alarm still worth your time? There are a bunch of alarm systems available that you can buy and install yourself these days, but there are a few key points that make the Ring Alarm stand out. From the ease of installation to the low monthly costs, the Ring Alarm system ticks a lot of boxes on paper that people will be looking for, but how does that on-paper experience compare to the real-life one?
The Ring Alarm Security Kit should be every buyer’s first purchase when organizing their security system. It comes with a base station, which is like the central command hub for your Ring devices. The base station connects to your internet to keep your alarm system online; it can also activate sensors and receive notifications from your connected devices.
Where Nest Wins: Nest has a better design, fantastic cameras, and cheaper cellular backup. Their multi-purpose sensors may cut down on the number of sensors you need, though they are more expensive than abode and Ring sensors. Also, Nest Guard is the most intuitive with LED lights, a keypad, and voice feedback. Finally, Nest Secure offers a 2-year warranty where abode and Ring offer 1-year warranties. However, there are areas where abode and Ring win too.
As with all Ring products, the Spotlight Cam is easy to install. Start by charging the battery, downloading the Ring app, and creating an account. Make sure you're close to your router, select Set Up Device in the app, and choose Spotlight Cam Battery from the list of Security Cams. You'll be asked to name the camera, confirm your address, and insert the fully charged battery in the compartment. The LED will flash blue and white for a few seconds and then go dark.
In terms of larger home integration, Nest is the very definition of a smart device. Its Works with Nest program automatically instructs connected products (such as smart lighting and thermostats) to perform their tasks without you having to tell them what to do. It’s an exceptionally hands-off solution, though you can still tweak it with custom preferences.
Thanks to advances in sensors and other smart home technology, the landscape of home security systems is changing dramatically. It’s now possible to install a professionally monitored system in your home yourself in just a matter of minutes. You can even bring the system along with you when you move to another house or apartment. And the cost for these new systems is far less than traditional home security plans.
Ring Chime Pro: For $49, you get a Wi-Fi extender and an indoor chime that lets you know when you have Ring notifications. This accessory is particularly useful if you have a lot of Ring devices in a larger home, as it helps you eliminate Wi-Fi dead spots that could prevent important notifications. You can change the alert tone, adjust the volume and put it on a Do Not Disturb mode. If you just want the chime capability without a Wi-Fi extender, the Ring Chime is $29.
At this point you have to verify your address if you choose to sign up for professional home monitoring, otherwise, just agree to the Terms of Service to continue. The next screen gives you the option of adding the included devices, all of which are pre-paired. I removed the battery tape from the contact sensor and it was added immediately. Here you can choose how the device will be used (door, window), give it a name, and assign it to a room (or choose No Room Assigned). I used the double-sided tape to install the sensor on a window, tested it, and moved on to the keypad.
Ring Alarm hits nearly all the right notes for a basic DIY home security system. I’ve already touched on a couple of its shortcomings—including an absence of support for smart speakers—but tighter integration with Ring’s own cameras would be another welcome development. When an alarm is tripped, the cameras should begin recording to perhaps capture a glimpse of what triggered it—potentially valuable forensic evidence you could provide to the police investigating a break-in. And if Ring Alarm could control your home’s smart lighting, it could turn on all the lights if the alarm is triggered after dark, which might convince an intruder to make a hasty retreat.
If you think about it, all of these cameras are magnetic meaning that anyone can steal them or knock them offline. The only way to stop this is to mount the camera high enough that an average person cannot reach them. In doing this, it means the battery cameras require you to get out a tall ladder to replace or recharge the battery where with the nest, once you run the power cord and its plugged in, you for a lack of a better phrase, “you set it and forget it.”
Ring’s sensors operate on battery power, the keypad and base station come with AC adapters, and the Z-Wave range extender plugs directly into an AC outlet. All three of those components have battery backup, so the system will continue to operate in the event of a power outage. The base station connects to your home network via hardwired ethernet or Wi-Fi. A Ring Protect subscription activates an LTE module in the base station that will keep the system connected to the internet if your broadband connection goes down. You can even run the keypad on battery power full time if you choose, since most homes don’t have AC outlets right next to doors. An LED will tell you when the battery needs to be charged.
SANTA MONICA, Calif. & SEATTLE--(BUSINESS WIRE)--Ring, a company on a mission to reduce crime in neighborhoods, today announced the upcoming availability of Ring Stick Up Cam Wired and Ring Stick Up Cam Battery. The new Stick Up Cams are Ring’s first cameras meant for both indoor and outdoor use, and further bolster the Ring of Security around homes and neighborhoods. Ring’s ever-expanding line of home security devices, along with the Ring Neighbors app, enable the company to further its mission of reducing crime in neighborhoods across the globe. Ring Stick Up Cam Wired is now available for presale at Ring.com and will begin shipping on October 18. Ring Stick Up Cam Battery will be available in December.
The white base station is the brains of the system. It measures 1.4 by 6.6 by 6.6 inches (HWD) and has a 1.5-inch LED ring and a speaker on top, and a USB port and a LAN port around back, joined by a pairing button, a reset button, and Wi-Fi and power indicators. The base contains circuitry that supports numerous wireless protocols including dual-band 802.11n Wi-Fi, Z-Wave, Zigbee, Bluetooth 4.1, and LTE cellular as a backup if you subscribe to the Ring Protect Plus plan (more on this later). It also has an internal backup battery that will provide up to 24 hours of power in the event of a power loss, and a loud 105dB internal siren.
With home and away modes, you're able to customize entry and exit delays up to two minutes before the alarm goes off, giving you enough time to leave the house after arming and enter the access code on the keypad upon returning home. When an event is detected, you'll get a notification on your phone, and the Ring app will display a countdown giving you the configured period of time to disarm the system before the alarm goes off. If you fail to enter the keypad code or disarm from the Ring app within the allowed time, the base station will emit a very loud beeping sound, and if you are signed up for professional monitoring, authorities will be notified.
Once devices are added, you can create rules through abode’s built-in automation engine which they call CUE. CUE works similarly to IFTTT in that you can create rules in an ‘If This Then That’ format, but it takes things a step further by allowing you to create an optional condition. For example, if the front door is closed, lock the front door, but only if it’s dark outside.
Ring cameras will work without a monthly fee, but Ring doesn’t offer any form of free storage beyond a free 30-day trial. Their first plan is Basic which is $3 per month per camera. This plan includes 60 days of cloud storage, video review, and video sharing. Their second plan, Protect Plus, is $10 per month. It covers unlimited cameras including both doorbell and security cameras. This plan also includes coverage for your Base Station. The same $10 per month that provides unlimited cloud storage also provides Ring Response (24/7 professional monitoring) and Cellular Backup.
Nest Secure’s monitoring service is provided by Brinks Security. Originally, service was offered by MONI before MONI, LiveWatch, and Brinks merged to form the Brinks brand. Monitoring of Nest equipment through Brinks is $29.00 per month plus the cost of equipment. If purchased through Brinks, equipment is only $299 for Nest Guard, two Nest Tags, and two Nest Detect Sensors. If you want a discount on Nest Secure services, your only option is to sign a contract. With a three-year contract, you’ll pay $19.00 per month; equipment remains at $299.
While setting the system up, my motion sensor got hung up and wouldn't stop detecting motion. I had to reset it, which I did through the app, but since it was part of the kit, the process was a little different than the app stated. This was a minor annoyance, but worth noting that if you ever run into an issue with any of the pieces that come with the kit, you'll need to do a full reset of that piece so that the base station can see it again.
“Where we’re going with it is once we know this, we can then do things in our network which include, you know if someone’s walking around your house at 3 AM in the morning and your house is on stay mode, then we can do a different type of alert or sort of raise the alert level on that camera,” explained Siminoff. “And then we do things like deliver presence saying ‘How can I help you, what are you doing?’ and so really taking that presence and that interactivity, and that pre-crime thing that Ring is so good at and take it to the next level by knowing the status.”
I’ve had 2 Arlo Pro cams for a few months now. They both work very well, although the false motion trips by wind or in my case a train that comes by is a bit annoying. But what I have found is that I really want a camera that is on 24/7, that I can go back and scan thru in case there’s an issue. The other thing is the delay. I had a person enter my property and the Arlo caught him just as he was almost out of the camera. A friend of mine told me to check out a FLIR camera. I don’t have a good home security system, so I would like to have something that can expand as far as needed. I can always take my Arlo to my office and use it there if I decide to switch.
For doors especially, I much prefer sensors that can be embedded into the door and doorframe, so they’re completely hidden. As I mentioned earlier, Nest really innovated on this front, embedding pathway lights and secondary motion sensors into its Nest Detect sensors. Ring sensors have an LED that lights up when activated, and the base station (but not the keypad) will chirp when a sensor is activated, but that’s about it. But it’s worth noting that a basic Nest Secure system costs $499 to the Ring Alarm’s $199, and Nest Detect sensors cost $59 each where Ring’s cost just $20 (extra Ring motion sensors are priced at $30 each).
Even if the power goes out at home, your property will still be protected by the complimentary 24-hour backup battery. And for only $10 a month, you can upgrade to Ring Protect Plus and enjoy 24/7 professional monitoring with cellular backup, unlimited video recording for Ring Doorbells and Cameras at your home. You won’t be locked into any long-term contracts. You don’t need professional installation. You don’t even need any tools. It’s that simple.