The next step is camera placement, and Arlo Pro offers a few options. It can sit on a flat surface, stick directly to a metal surface (magnetic), or you can use the included plate to mount it to a wall. While you can place Arlo inside or out, the camera’s power cord that ships with the package is not weatherproof so plan to use battery power when placing the camera outside. If you’re willing to spend an extra $25, you can also buy the weather-resistant outdoor power adapter (VMA4900) that works with Arlo Pro, Arlo Pro 2, and Arlo Go. Finally, they also sell an $80 solar panel. The panel works with Arlo Pro, Pro 2, and Go, and can power one camera continuously. Keep in mind, however, that the solar panel only powers the camera. It does not charge the camera’s battery.
Just as heads-up, customer support from Ring was top-notch. After a week of use, I had an issue with a sensor that wasn’t communicating properly. Fortunately it didn’t trip the alarm (I say fortunate as I wouldn’t want to local police to show up for faulty sensor). A late night call to the Ring customer service, which appears to be U.S. based, helped to resolve the issue. The rep was professional and patient. All told, I’m glad I chose Ring.
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This is the Spotlight Cam’s bigger, badder older brother. Equipped with two ultra-bright floodlights and a siren, the Floodlight Cam is impressive enough to scare away any potential intruders who approach your home. However, its extra power means it must be hardwired to weatherproof electrical boxes, an installation process that may limit where you’re able to set it up. However, if you want to feel secure and safe at all hours of the day, it might be worth the extra effort.
Outdoor security cameras provide a line of defense for your home, and smart capabilities elevate that by adding control and peace-of-mind to your home security system. Today, one of the best on the market, Ring’s floodlight camera, is $314 for a two-pack from Home Depot, a big drop from a list price of $448. And you’ll also get a free $50 Chime Pro Wi-Fi extender and speaker with your purchase.
You can set motion zones for the lights, too. In this case, the app shows a graphic representation off the motion sensor’s 270-degree range, and you can define where you want movement to turn on the lights by tapping up to three preset zones and then expanding or reducing coverage in those zones using a slider. Depending on your settings, the light will stay on for one to 15 minutes.
Once these motion-activated cameras pick up on movement, they’ll turn on their built-in floodlights, start recording, and send an alert to your connected mobile app. From there, you’ll be able to see and hear what’s going on via the camera feed, as well as speak through the cameras to whoever is on the property. You can also customize alert zones to narrow in on the most important areas for motion detection. All of this can be done from anywhere, which means you can keep an eye on your home even while you’re away.
The other thing of note is its lack of smart home partners. Despite being owned by Amazon, Ring's system doesn't work with Alexa or any other major smart home platforms. If you want to arm and otherwise get the status of your home security system via voice commands, the Ring Alarm Security Kit isn't the right option for you. Ring does specify in its support section that it's working on these integrations for a future release.
Ring, an Amazon company, also sells several security sensors. First is the keypad. The keypad runs on battery power, and you can wall mount it or place it on a flat surface. In addition to arming and disarming your system, the Keypad Control Panel allows you to choose between Armed Away and Armed Home. When using the keypad to arm your system, it provides a grace period to reduce false alarms. You can customize the grace period using the mobile app. Finally, you can simultaneously press and hold the check and x buttons for three seconds to trigger the panic alarm.
Also, Ring thinks it can do more than others in this space because of its overarching mission, which has focused much of its product development to date: Creating a so-called “Ring of security” that extends across the home and into the neighbourhood. Protect is a big part of that plan, because it deepens the relationship that Ring has with its customers, and allows it to gather data to help truly hone and personalize its alert system and monitoring services.
Ring doesn’t offer free storage. While you will be able to see missed alerts, you won’t be able to view missed events without subscribing. The good news is that cloud storage is cheap. For $3 a month per device, you will be able to view and download up to six months of events. You will also be able to share clips, which is of vital importance if you want to use your video as evidence. If you have several Ring Cameras, you can subscribe to their Protect plan for $10 per month or $100 per year. This plan covers an unlimited number of Ring cameras and adds a lifetime product warranty. Beyond storage, all Ring features are free.
The Nest Secure and Ring Alarm each clearly have their advantages. The Nest comes out ahead in certain factors, most notably its Works with Nest program that provides easy integration with the broader smart home. But the price point of the Ring system is far more attractive, particularly for those who are just starting to build their smart home. If your priority is smart home integration, Nest may be the better option. But if a more affordable base price — and more components included in that base price — is what you’re after, you can’t beat the Ring.
This has to be some of the worst customer service I have ever experienced. The web site is very slick, and the pre-sales information is very well prepared. The product does not work, and my Wi-Fi extender (that I bought just for this purpose) didn’t even get a usable signal from 15 feet away with no obstructions. So, after long chats (and waiting a LONG time to get someone on chat in the first place), I convinced them after several conversations to give me a refund… which never came. Three weeks after they received the product back, there was no refund. I went on chat to find out why, and TWO HOURS of chatting later (after their chat system kicked me out for inactivity while THEY looked up my information), they say a refund was issued, but refused to provide any email documentation stating such. This is absolutely unacceptable. I wish I had come to this site to look at these reviews before I wasted time and money on a product that doesn’t work, and which is supported by an incompetent support staff. RUN AWAY from this company! They pretty much stole $500 from me!
Hi and thank you for the exhaustive review. I like the option of Ring Doorbell Pro. However, my existing doorbell is on the side of the house, facing parallel to the door across the front steps. If I mounted the Ring there, the camera would capture a profile of the visitor as they approach the door. It would not capture their face head on, would not (likely) capture them them as they approach the steps, which is where delivery people often leave packages (my interest in Ring, Arlo, etc., came out of the neighborhood social app conversation about a rash of package thefts), and would not capture the car they drive as it would face parallel to the street, not into the street. My question is: what would the installation of Ring look like on or near the front door, where there is no existing wiring? Is my existing setup enough to steer me away from Ring and toward a battery powered option?
The Spotlight Cam Battery has an IP55 waterproof rating, comes in white or black, and measures 4.9 by 2.7 by 2.9 inches (HWD). It has a short removable mounting arm with a ball on the end that can be clamped on to the included mounting bracket. The bracket can be mounted on a wall or upside down on a soffit. There's a setup button on the top of the enclosure and a 160-degree (horizontal) motion sensor on the bottom that covers the battery compartment.
Second, you can take it to the next level with Ring Locations. The Locations feature lets you assign your different devices to different locations under one account. You can then decide who has access to each location. For example, this could theoretically solve the challenge I described above. If I had a camera at my grandmother’s, I could give access to my family, but exclude them from viewing footage from cameras located at my home. When the new app launches, you will also be able to view location-based grouping backed by a multi-camera view.
Second, Ring sells a contact sensor. The two-piece sensor can be placed on doors or windows and will notify you of open/close movements. Third, they sell a pet-friendly motion detector. Fourth, they sell a range extender. The range extender is the only sensor that requires AC power, but it also includes 24-hour battery backup. The Range Extender is used to boost the signal emitted by your Base Station to help eliminate dead zones.
With the base station up and running, I was able to verify the address associated with my Ring account, enter my closest cross street to assist emergency responders, and add emergency contacts to be notified if the alarm trips. Adding a verbal password to authenticate my account when Ring calls due to an alarm event was the last step, and I was good to go with the 30-day free trial of professional monitoring. After the free trial, professional monitoring costs $10 per month or $100 per year, and it also includes cloud video storage for any other Ring camera and doorbell products you have in your home.
At 3.2 by 0.9 by 0.9 inches (HWD), the Z-Wave contact sensors for doors and windows are bulkier than the sensors that come with the Vivint Smart Home system (2.5 by 1.0 by 0.5 inches). They're each powered by a CR123 battery that is rated to last three years and can be installed using double-sided tape or with mounting screws. The motion sensor (3.5 by 2.4 by 1.7 inches) also runs on a CR123 battery and uses a Z-Wave radio to communicate with the base station. The range extender (3.1 by 1.8 by 1.1 inches) plugs into a wall outlet and extends the Z-Wave signal by up to 250 feet, so you can place sensors just about anywhere.
Regardless of whether you go the adhesive or hardware route, Ring provides everything you need right in the box, with installation kits for each component of the system conveniently boxed and labeled to make it easy to find what you need. All you'll need if you want to use the included screws and anchors for hardware mounting are a screwdriver and a drill.
Rose, thanks for the great review! Paul, I have a Video Doorbell Pro and a Floodlight Cam — both are hardwired. Both lag at least seven seconds behind real time and sometimes even longer. During the lag, the would-be burglar is gone or could be in your house. Ring’s ads suggest you see things in real time which is not the case for me. The signal strength and wifi speed both test excellent. I hope this helps you. Nick
The aesthetic result of two devices mounted and connected by a wire isn’t overly pleasing. Thankfully, my setup is installed in a spot where it isn’t publicly visible. If it were on my porch, I would probably return the solar panel to use two batteries. That’s right, two! During the install, I was most surprised to find that though Spotlight Cam ships with one battery, it has room for two.
I have tested Reolink Argus and Argus 2. Both are indoor/outdoor, hubless, battery-powered cameras. The cameras do not offer cloud storage. Instead, you can purchase and add an SD card. The cameras record in FHD 1080p, offer night vision, live streaming, mobile app access, and a 130° field of view. However, they lack other features offered by Canary, Arlo, and Nest including geofencing and the ability to connect to third-party devices.
I’ve only tested one cloud-less camera this year (Reolink Argus) and it’s battery-powered. And if you’re asking about systems like Amcrest and Swann, I don’t have anything similar. I mainly focus on cloud cameras for now, but who knows what the future holds! Currently, I’m working on an updated indoor camera version of this article, but all the cameras I’m testing use cloud storage.
However, traditional home systems typically require the assistance of a professional installer. They also mean monthly subscription fees and long-term agreements that keep you locked into their service for a certain period of time. Additionally, if you move, it’s nearly impossible to take your home security system with you, and they don’t make much sense in an apartment complex.
If the base station is the control center for your Ring devices, then the Amazon Echo Show is the main stage. This 10.1-inch HD screen with built-in speakers was practically made to complement your home security system. Set it up in the kitchen or living room, and you’ll be instantly connected to video and notifications from around your home. Someone at the door but you’re making dinner? Use the Amazon Echo Show to see who’s arrived. In addition to syncing with cameras and alarms, it can even listen for the sound of smoke detectors or broken glass. Talk about a smart security product.
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