Unfortunately, though I purchased the Solar Panel version, the camera did not ship with Solar Panel installation instructions. The Solar Panel itself had an instruction pamphlet, but it’s picture book style, which is not my favorite. I decided to ignore all instructions and guess at the install, which wasn’t a good idea. After installation, the camera’s video feed kept flickering in and out (a problem which I have yet to resolve) so I went back through my install steps to see if I had messed up along the way. I had. I found Solar Panel installation instructions online which I recommend and followed step-by-step.
By purchasing this system you’re almost certain that they will come out with upgrades and updates to this product and ways to integrate it with Alexa and smart home devices. If you encounter any kind of issues, they will have someone listen to you and actually give you a solution rather than one of these knock off Chinese products that will give you excuses for faulty behavior but not solutions.
For all the things that the Ring Alarm system does well, there are still some areas in which it can be improved. One of my biggest annoyances with the system is that there is an audible alert for when a contact sensor is opened, but there is no alert for when it's closed. I have a sensor on each of the three doors that lead into my house and while it's great to hear a noise that they've been opened, it would be awesome to hear a confirmation that they've been closed as well.
Speaking of monitoring, there are different modes that you can set when arming the alarm. When you're at home, there are two choices, including Disarmed and Home. With disarmed, there is no 3rd-party monitoring happening, so you can open and close the doors, windows, and more as you please. Home mode is used for times like when you're home alone or going to bed, and there is external monitoring involved. With Home mode, you can opt to change which sensors are active and which aren't, which is great for if you don't want a motion sensor to go off because of your pets or something.
Stick Up Cams will also integrate with Ring Alarm and Alexa in the coming months. When Ring Alarm is disarmed, Stick Up Cams inside the home will stop recording and detecting motion. When Ring Alarm is triggered and the siren sounds, it can be programmed to also prompt the Stick Up Cams to start recording. Neighbors with Alexa devices will be able to access their Stick Up Cam feed (i.e. “Alexa, show the living room camera”) and view the most recent motion event (i.e. “Alexa, show me the latest event from my backyard”). Additional Alexa functions and Ring integrations will be added to Stick Up Cams later this year.
There is currently no support for controlling the system with voice commands, but it should come as no surprise that Ring is developing an Alexa skill. Once you can arm your security system using a voice command, you won’t want to do it any other way (disarming it that way is whole other question). Harris was slightly more circumspect about supporting Google Assistant. “We remain committed to being open to all of the different pieces that are important to our customers. We’ll continue to march down the path of trying to support everything we can.” I got a similar answer when I asked about support for Apple’s HomeKit technology: “We’ve given it a lot of time. Again, we remain focused on bringing HomeKit support across the product line, but it won’t be available at launch with the Alarm products specifically.”
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All of these limitations make the Ring Alarm feel less like a cohesive part of an integrated smart home and more like a bolt-on appendage that requires its own app and accessories. For its part, Ring says that smart home integrations are coming, but it wanted to make sure that it had nailed down the security aspect of the system before adding to it. The company says it plans to add integrations with lighting, door locks, and other smart home gadgets down the road, but it wouldn’t provide a timeline for these options when I asked.
I tested the Spotlight Cam Wired and the Spotlight Cam Solar separately. The Wired is a great option if you have easily accessible outdoor power outlets. The 4.96-inch-by-2.72-inch-by-2.99-inch camera has a 20-foot power cable attached at the back as well as a built-in wall mount, and unlike with the battery powered models, you won’t have to worry about dead batteries or too many overcast days interrupting your surveillance. I’m guessing, however, most folks will need one of the battery-powered cameras.
My goal with a security camera is to help protect my neighborhood, not my house. (My house is protected as much as any house can be, trust me.) That said, to do my part, I need a camera that can record 24/7 (Stick Up Battery can’t, although the option will soon be available to wired Stick Up Cam users). I also need a camera that can capture a wide angle (Stick Up Battery can’t), and I need a camera that will allow me to quickly sift through footage when my neighbor’s request help (Stick Up can’t).
The Ring Security System can be a great option, there are just some things you need to keep in mind before you jump in and purchase the system. Instead of chancing it on a company that is just getting started in the home security business, why not go with a company that is absolutely committed to protecting homes and families and has been for many years. Protect America has a proven track record as the 14th largest residential home security company and a Nine-Time Consumers Digest Best Buy Winner. If you’re looking for a tried and tested home security system, contact Protect America for a free quote today.
Mair, I installed the Spotlight Cam and have been running it for a few days. I updated the content above, and I’m working on a separate review (which I will publish after Thanksgiving). So far it’s fine. There are some limitations with the Solar version, which is the same as the Battery version. One, you can’t create Activity Zones, that is limited to the Wired version only. Two, you can’t schedule the lights. The lights will turn on when motion is detected and you can trigger them manually, but that’s it. I’d say that the motion detector performance is on par with the Ring Video Doorbell. It includes the same feature that allows you to adjust motion sensitivity. There is no way to weed out false alarms, and sometimes I get alerts if the wind blows too hard. The camera wakes up fast, faster than my doorbell. The video quality is just okay. It doesn’t look like 1080p to me, it looks like 720p. Two-way talk works well. I was surprised that the cameras don’t play together. For example, if my doorbell detects an alert, I can’t trigger Spotlight to record. Spotlight doesn’t work with IFTTT so it’s not possible through their service, and though it works with Stringify, you can’t create this sort of relationship between cameras using Stringify. What else do you want to know?
Where abode Wins: abode offers free cloud storage, and they offer the widest range of equipment including glass break and flood sensors which are viewed as essential home security devices. Also, abode uses an open platform allowing more third-party integrations via Z-Wave and Zigbee backed by their CUE automation engine. It’s true that Ring offers Z-Wave and Zigbee too, but details on compatible products are still scarce. Fourth, abode has more home security experience than Nest and Ring.
Unlike the other options, Ring cameras don’t integrate with the security system. Sure you can monitor them all using a single mobile app, but there is no “if this, then that” relationship. If your alarm sounds, your cameras will not record. If your cameras detect motion, they won’t trigger your alarm. However, there is one major benefit to using Ring cameras: If you pay $10 per month, you will gain access to cloud storage and professional monitoring with cellular backup.
Hey- just happen to be reading this, and full disclosure I’m one of the canary founders. Our battery is designed to sub – temperatures and i had mine sitting under snow and it still worked (though video was white as it was… well… under the snow). We say it goes to -4 degrees F (-20C). But yea, the battery won’t last as long in that cold, but you can keep it plugged in, or just charge it overnight to get it back up and running. Cheers, Adam
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