We went with SimpliSafe instead. I don't have any experience with their newest version, but their "version 2" which is still for sale has been flawless for the ~4-5 years we have had it. Never a false alarm and more importantly, NEVER a "can't connect to base station ..." error. It is $15/month for monitoring through SimpliSafe, but I'll gladly pay $5 more a month for reliability.
The kit comes with a base station, keypad, contact sensor, motion detector, and range extender. Since Ring is pre-packaging all of this, all of the pieces are designed to automatically talk to each other, which makes setting them up easier, but could lead to some confusion when things go wrong. You won't be able to take any of these parts and integrate them with another Ring Alarm system, just the one they come with.
After the hardware itself is set up, you can pretty much forget it's there, except for the keypad. You won't need to adjust the sensors regularly or clear alerts on them, everything you do from here on out is done via the app or keypad. It's worth noting that since the sensors aren't hardwired, you will need to change the battery at some point, though Ring says that the included batteries should last for up to three years with normal usage.
Although this looks intriguing, my experience with Ring products is that they work about 75% of the time on our two cameras. And the problems are definitely with Ring, not our network - as sometimes our iPhone / iPad won't connect, but an Android device right next to it on the same network will connect just fine to the video. Occasionally it is the other way around, but sometimes nothing will connect to the Ring camera even though my home network is up and working fine. That's annoying for video alerts... but for a home alarm, I don't think I would trust them based on my experience with our Ring cameras.
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What I like is the ease of setup. Very user friendly and quality components. The battery powered cameras offer a level of flexibility that our old wired cameras did not. Video is generally good to excellent (if you have a strong wifi router) and quite simple to customize the system to your particular needs (I don’t mind lack of 3rd party integration). And the $10 monthly price for monitoring and video storage is AMAZING (was paying almost $50/mo before).

A couple of important things to note during setup. First, for the contact sensor, be sure to have the magnets aligned, otherwise it won’t work. We learned this the hard way after spending an hour troubleshooting. Second — and this is really important – depending on where you live, you may need to get a permit for the system from a local government agency. Ring helps you navigate through this process by looking up your address and telling you whether a permit is required.
I tested the Spotlight Cam Wired and the Spotlight Cam Solar separately. The Wired is a great option if you have easily accessible outdoor power outlets. The 4.96-inch-by-2.72-inch-by-2.99-inch camera has a 20-foot power cable attached at the back as well as a built-in wall mount, and unlike with the battery powered models, you won’t have to worry about dead batteries or too many overcast days interrupting your surveillance. I’m guessing, however, most folks will need one of the battery-powered cameras.
Ring's Neighborhood is a cool feature that lets you share recorded events with neighbors who have joined the Neighborhood. You'll receive alerts when a neighbor posts a video and when there's fire and police activity in your neighborhood. The Events tab takes you to a screen where you can view a list of all camera and alarm events including sensor activity, arming and disarming times, and motion detection. Below the Neighbors and Events tabs are windows with live views of each installed Ring video doorbell and camera.
Friend access allows users to view live streams, view recorded clips, and favorite clips. If you want to share more, grant access rights. In addition to the rights already discussed, those with access rights will be able to record video footage, mute the speaker, enter full-screen view, zoom and drag video footage, access and change modes, manually record, take snapshots, favorite, and share or delete video footage. Finally, Arlo does allow you to control which camera or cameras other users can access. For example, you can give them access to your outdoor camera, but not your indoor camera.
The system was quite easy to install. Having six sensors to place seems like a lot, until you realize you can’t cover everything though you can certainly cover enough. I found the system to be very responsive whenever it was armed or a sensor was set off (both the app and e-mail notifications were received mere seconds after an event). This is in marked contrast to a non-Ring security camera I use to monitor the entrance that can take several minutes or longer to send me notifications. The siren too was fairly loud, as I found out one early weekend during testing.
Ring Neighborhoods is a service that lets you share videos with other nearby Ring users or anyone who has downloaded the Ring app. The service ties into another feature called Ring Locations. Ring Locations allows you to attribute your different Ring devices to different locations and customize user access for the same. For example, you might have your Ring Doorbell at one location where your kids have Homeowner user status, while you have Ring Alarm at another location and limit their access to Neighbor.

The white base station is the brains of the system. It measures 1.4 by 6.6 by 6.6 inches (HWD) and has a 1.5-inch LED ring and a speaker on top, and a USB port and a LAN port around back, joined by a pairing button, a reset button, and Wi-Fi and power indicators. The base contains circuitry that supports numerous wireless protocols including dual-band 802.11n Wi-Fi, Z-Wave, Zigbee, Bluetooth 4.1, and LTE cellular as a backup if you subscribe to the Ring Protect Plus plan (more on this later). It also has an internal backup battery that will provide up to 24 hours of power in the event of a power loss, and a loud 105dB internal siren.
I haven’t had that problem, and as you said, I’m running it hardwired. My clips include a front facing image of guests. That said, I’ve recently had issues with wake up times when I’m away from home. As an example, I answered a ring alert yesterday, but it just kept spinning. I had to hard close the app, open it back up, and then check the alert. By then, the guest was gone.
Use the Device Health button to view signal strength, firmware version, and the current Wi-Fi network you are connected to, and the Linked Chimes button lets you enable motion settings for any Ring Chime devices you may have installed. Motion Settings lets you adjust sensitivity using the slider, create detection zones, and set up schedules for enabling/disabling motion alerts, and Motion Snooze lets you temporarily turn off alerts. Tap the Shared Users button to invite friends and family to view video clips, and the App Alerts Tones button to assign one of a dozen sounds to play when motion is detected.
RING is not a perfect or fully reliable dproduct yet of course. The first alert produced CO/smoke alarm cant hold a candle to nest but its functional and accurate. RING does have small saucer shape microphones that you can co-locate with your current smoke detectors (even NEST as you prefer and I have) but a real simple fix would, esp for thsoe without legacy fire alamsrnm they like, is to simply have first alert make alaRMS FOR RING OR RING sell First alert smoke detetctors with all the ugly lettering and logos removed !
This has to be some of the worst customer service I have ever experienced. The web site is very slick, and the pre-sales information is very well prepared. The product does not work, and my Wi-Fi extender (that I bought just for this purpose) didn’t even get a usable signal from 15 feet away with no obstructions. So, after long chats (and waiting a LONG time to get someone on chat in the first place), I convinced them after several conversations to give me a refund… which never came. Three weeks after they received the product back, there was no refund. I went on chat to find out why, and TWO HOURS of chatting later (after their chat system kicked me out for inactivity while THEY looked up my information), they say a refund was issued, but refused to provide any email documentation stating such. This is absolutely unacceptable. I wish I had come to this site to look at these reviews before I wasted time and money on a product that doesn’t work, and which is supported by an incompetent support staff. RUN AWAY from this company! They pretty much stole $500 from me!
Nice article. I see from your disclaimer at the top of this article that the site participate in the program that can get fees from linking to Amazon purchases. And I know not every security system is available from Amazon. But could you still review the latest Simplisafe system please? I’m trying to decide what to get, and I have three friends that have the old Simplisafe. The new one looks so much better. I really don’t care about Geo fencing or whether or not I can chat with google or Siri. I’m just interested in getting a security system that works and doesn’t cost way too much. Thank you!
I’ve never tried to live stream continuously. I assume that’s possible, and if you hard wire, that shouldn’t be a problem, but what about bandwidth usage? If I wanted to stream continuously, I would probably look into a CCTV system. I’ve never tested one, but I’ve seen some in action. Of course, this would mean using a TV or monitor as your “monitor.” I know you want to keep the Echo Show, but I haven’t tried to do something like you are trying to do so I’m not sure what to suggest. I’m intrigued though.
UPDATE 16FEB2018: After two weeks, I must downgrade my review... it's become obvious that the Ring Floodlight Cam only detects motion during the day. At night, I can walk through the center of my defined motion zone, but the cam won't record until I'm within 10 feet of it. The defined zone is my driveway which is about 40 feet long and we have 3 cars. As long as the ne'er-do-wells only break into the car parked closest to the Ring cam, they will be recorded. A quick Google search for "ring cam won't detect motion at night" will yield many stories of the Ring product line failing to work in darkness. Apparently, the problem has been documented since September 2017 and Ring has failed to fix it. I must say that I'm beyond disappointed. At least I discovered this in enough time to send the cam back to Amazon for a refund.
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